Downtown Los Angeles header image
Los Angeles Police Department Memorial BadgeLos Angeles Police Department Badge


News Release

Wednesday, November 6, 2002

Media Relations

LAPD To Revise Complaint System in a Move Toward Increasing Efficiency While Still Holding Officers

"LAPD To Revise Complaint System in a Move Toward Increasing Efficiency While Still Holding Officers Accountable"


Los Angeles: Though there have been discussions in the past with regards to revising the complaint system, approximately three weeks ago, the Los Angeles Police Department (LAPD), at the direction of Los Angeles City Mayor James Hahn and the Los Angeles Board of Police Commissioners, formally entered into negotiations with the Los Angeles Police Protective League (LAPPL). The goal of these negotiations was to revise the complaint system and arrive at a process that would be fair to officers, while still providing a viable and effective means of redress for members of the community, as recommended by the Independent Christopher Commission.

The Department is pleased to announce that we, in association with the LAPPL, have reached a preliminary agreement on a new complaint system. The agreement has been forwarded to Los Angeles Chief of Police William Bratton for his review. Following Chief Bratton’s review and approval, the document will be forwarded to the Los Angeles Board of Police Commissioners, the Department’s policy-making body, for formal approval.

Chief Bratton reiterated that the discipline system is one of the most significant management responsibilities. It is one that requires us to balance the need for engendering community confidence, while ensuring fairness to Department personnel. Chief Bratton stated, "This revision to the Department’s complaint system is one of the steps in my overall plan to improve morale within the Department and provide officers with the type of work environment that would allow them to more efficiently and effectively serve the people of this community, while at the same time, increasing the level of trust and confidence in the Department by the community."

This media advisory was prepared by Lieutenant Horace E. Frank, Officer in Charge, Media Relations Section, 213-485-3586.